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Table of Contents Introduction I. What is IT Asset Management ? II. Which Assets Need Managing ? A. Computer Equipment B. Software Licenses C. Phone/Fax Systems D. Telecommunications (data) E. Local Area Networks (LAN's) F. Staff G. Facility floor plans H. Vendor contracts III. Define the Information to Track IV. Gather the Data V. IT Asset Management Tools A. Network Diagram B. Servers C. Data Center Equipment (non-CPU) D. Software Licenses E. Phone / Fax / Dial-up Modems F. WAN Circuits G. Vendor Support Contacts H. IT Staff I. Vendor Contracts J. Desktop PC's, Laptops, and Local Peripherals K. External Client Software Licenses VI. Change Management Processes VII. Software Usage Policy
APPENDIX A. Server Template B. Data Center Equipment (non-CPU) Template C. Software License Template D. Phone / Fax / Dial-up Modem Template E. WAN Circuit Template F. Vendor Support Contacts Template G. IT Staff Template H. Vendor Contract Template I. Desktop PC's, Laptop, & Local Peripheral Template J. External Client Software License Template K. Employee Equipment Change Request Form
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