Agenda & Deliverables
The IT Manager Institute is available in classroom and an online self study version. Each version includes identical presentation material and bonus items along with the ability to take the IT Business Manager Certification (ITBMC) exam.
The program follows a structured IT Management Process™ and includes all the management tools you need that will give you guidance and confidence in managing any IT organization.
Session 1 - IT Manager Foundation
Learn about the Triple Threat to IT Success™, key traits of a successful IT manager, and about the personality dynamics of IT employees that both help and hinder their efforts. This foundation material will help you understand "why" things happen as you learn best practices in how to manage technology resources effectively.
Session 2 - IT Assessment
The key to success is knowing what to do and what you can do. Follow a proven formula and use tools developed to conduct over 40 company acquisition assessments. A case study makes it very real.
Session 3 - IT Strategy
Don't wait to be asked, , , develop your IT strategy now and gain senior management's respect. This step is key in aligning with business need and objectives. We even give you tools to help you prioritize your work.
Session 4 - IT Project Management
Delivering projects successfully is the path to credibility. Use simple techniques and tools to do so and you will separate your organization from others.
Session 5 - IT Organization
Build an appropriate team to support the business and start by conducting a skills inventory that defines what you need and what you have. Focus on the gaps to get there quicker and more reliably.
Session 6 - IT Staff Motivation & Development
Learn to motivate your staff like never before, , , and with no money. A motivated staff can do powerful things and they will "walk through fire" for their manager.
Session 7 - IT Processes
Sound processes can make all the difference for your organization's effectiveness and responsiveness. Use our proven processes to simplify your life and to boost your team's productivity.
Session 8 - IT Policies and Procedures
You may hate policies and procedures, but they can save you lots of grief. Learn to develop and implement simple policies that work for your company.
Session 9 - IT Business Planning
Budgeting needs to become a skill of every IT manager. Use simple tools and techniques to streamline your budgeting process and deliver one that you can be highly confident in achieving.
Session 10 - IT Asset Management
Get organized and keep it simple. These straightforward processes will help you focus this part of your business in an effective way.
Session 11 - Technology Cost Saving Strategies
Every company has significant cost saving opportunities, , , and IT has real leverage you should take advantage of. Learn where the leverage points are and go for cost savings that more than pay for your IT Manager Institute class.
Session 12 - IT Measurements
Learn to track and report meaningful data. Simple tools can help you show IT value like never before and in such a simple way you will wonder why you haven't been doing this already.
Session 13 - IT Communication
Communicating effectively is more about knowing what to communicate and how to present it than anything else. Use our simple techniques to boost your communication skills.
Session 14 - Become a Business Partner
Gaining alliances throughout the company is a vital part of achieving success. Learn how to quantify and deliver business value so your clients look forward to your visits rather than trying to finish your meetings as soon as possible.
Session 15 - More Tips to IT Success
Empowering your staff and justifying IT infrastructure initiatives are just two of the focuses in this last session.